Strategies our staff uses to reduce combativeness

• Evaluating the resident and their situation and identifying what caused their negative behaviors
• Maintaining their composure by awareness oif their emotions, tone and body language
• Listening and engaging with the resident
• Resisting intitiation fo physical contact with residents who escalate problematic behaviors since touching can trigger violence
• Positioning the resident so he/she feels comfortable
• Allowing adequate time to address the situation at hand without jumping to conclusions and listening toinput from other staff members
• Attending to the sfatey of residents with combative behavior and striving to decrease the frequency, intensity and duration of behavioral problems
• Evaluating the response time of the staff and how the staff responed to any given action, and implementing staff education and necessary training triggers that increase combativeness