Staff Training
Strategies our staff uses to reduce combativeness
- Evaluating the resident and their situation and identifying what caused their negative behaviors
- Maintaining their composure by awareness oif their emotions, tone and body language
- Listening and engaging with the resident
- Resisting intitiation fo physical contact with residents who escalate problematic behaviors since touching can trigger violence
- Positioning the resident so he/she feels comfortable
- Allowing adequate time to address the situation at hand without jumping to conclusions and listening toinput from other staff members
- Attending to the sfatey of residents with combative behavior and striving to decrease the frequency, intensity and duration of behavioral problems
- Evaluating the response time of the staff and how the staff responed to any given action, and implementing staff education and necessary training triggers that increase combativeness